OSS Technology Customer Statement Of Guarantee.

Our personal guarantee to you - 25 reasons why you can trust and buy with confidence from OnlineSpyShop.

1. We are a genuine place of business in a real office environment with real staff and where appointments can be made to come and see us at any time.

2. Although we invest heavily in R&D development, we are one of very few spyshops to be completely debt free. This means you can be sure we will always be around to support you offering peace of mind, customer security, full warranty and top notch dedicated support.

3. We have a genuine local land-line telephone contact number and we operate on a local call cost. You can call us anytime and speak to a real person. If one of our specialist representitives is unavailable at the time of your call, then you will speak to our HQ manned by four dedicated telephone staff who will take your inquiry.

4. We are based in the UK and operate from the UK.

5. We do not hide behind proxy servers or hidden domain names, nor do we only offer a fax number or masked “live chat” to be contacted.

6. Our staff are in-house trained and highly experienced to offer advice and demonstrate our product range on request.

7. We do not employ sales people or have any background within the sales industry. We operate as we would like to to be treated ourselves by giving genuine, friendly and unbiased advice.

8. All our products are rock solid and our software solutions are 100% genuine and developed by our own software developers or your money back! We will never sell cheap inferior products as found elsewhere.

9. We are professionals who work very hard full time to give you, our valued customer the satisfaction you deserve. We are in to our 5th year of trading and we have one of the best reputations within the surveillance industry operating inside the UK.

10. Our returns are still operating under 2% of the total annual sales. This means we give the right advice and know that the products work when compared to similar looking products. Ask yourself; if a cheaper similar looking product really offers the same reliabilty and quality?

11. All products are in stock ready to send to you for next working day delivery if your order is placed before 2pm. If you wish to pick-up your item from our offices you are also welcome to do so.

12. We send all products to UK customers completely FREE of any packaging and delivery charges on all single or combined orders over £100 (excl VAT). The price you see is the price you pay.

13. We do not hype up our prices so we can later offer discounts, we set our products on fair policy pricing all year round.

14. All orders are safely packaged and then placed in discreet plain delivery sleeves without any obvious indication to where the product originated from.

15. Your card statements do not display OnlineSpyShop or OSS Technology or any name in which can be identified by anybody other than yourself. We trade under a name only you would recognise on your statement and which would not arouse suspicion to anybody else who saw your statement.

16. We take customer security and fraud prevention seriously. Our website is encrypted using certificates secure with 128-bit SSL sockets which means your personal information and payment details are totally private and secure.

17. We use the world renoun Sagepay payment gateway system to ensure your card details are never disclosed.

18. We do not insist you sign up for newsletters or create login accounts. This is always optional.

19. We will never contact you except under circumstances when we need to verify your purchase and we will never send you any marketing material or literature unless you request the information. We will never share or pass your details onto third parties and only minimum information about your purchase is stored by us to process your order.

20. We are accredited members of many leading organisations not least including the FSB Federation of Small Businesses and attend ventures and lectures with a keen interest in improving our company portfolio.

21. We endevour to reply to all correspondances normally within 1 hour of your inquiry even outside of normal working hours. Please Note: GMT time difference for some inquires means this is not possible.

22. Our company is VAT registered.

23. Our company is Data Protection registered.

24. Our company is fully insured and accredited.

25. Our website is completely original. We write and design our own content using the brains God gave us. We do not rip off other website content as found many times over throughout the internet. You can judge for yourself who makes an effort and who lacks imagination by checking out web sources available. Imitation is the highest form of flattery, thankyou.

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